General Terms and Conditions 

of the online store myhockeystick.eu 
I. Identification of the Seller 
1.1. These General Terms and Conditions (hereinafter referred to as “GTC”) 
govern the legal relations between the company: 
Company Name: SCOREBLADE s.r.o. 
Registered Address: 9. mája 1484/55, Banská Bystrica 974 01, Slovak 
Republic 
Registered in the Commercial Register of the District Court Banská Bystrica, 
Section Sro, Insert No. 47481/S 
Company ID (IČO): 55 791 328 
Tax ID (DIČ): 2122084536 
VAT ID: SK2122084536 
Bank Account: SK02 0200 0000 0048 6325 1954 
The Seller is a VAT payer 
(hereinafter referred to as the “Seller” or “Merchant”) and every person who 
is a Buyer of products offered by the Seller on the Seller’s Website, and who 
acts as a consumer in accordance with the provisions of these General Terms 
and Conditions and applicable laws defining consumers, within the valid 
legislation of the Slovak Republic, especially the laws: Act No. 108/2024 Coll. 
on Consumer Protection and on the amendment and supplementation of 
certain acts, and Act No. 40/1964 Coll. Civil Code as amended. 
1.2. The email and telephone contact of the Seller is: 
Email: info@myhockeystick.eu 
Phone: +421 914 222 664 
1.3. Address for sending documents, complaints, contract withdrawals: 
SCOREBLADE s.r.o., 9. mája 1484/55, Banská Bystrica 974 01, Slovak 
Republic 
II. Definitions 
2.1. For the purposes of these general terms and conditions, the Merchant, in 
accordance with Act No. 108/2024 Coll., defines the following terms: 
2.2. A distance contract is a contract between a trader and a consumer agreed 
and concluded exclusively by means of one or more means of distance 
communication without the simultaneous physical presence of the trader and 
the consumer, in particular using an online interface, email, phone, fax, 
addressed letter, or catalogue offer. 
2.3. A Merchant (also referred to as the “Seller”) is a person who, in 
connection with a consumer contract, the obligation arising therefrom, or a 
commercial practice, acts within the scope of their business activity or 
profession, also through another person acting on their behalf or for their 
account. 
2.4. A Consumer is a natural person who, in connection with a consumer 
contract, the obligation arising therefrom, or a commercial practice, does not 
act within the scope of their business activity or profession. 
2.5. A Consumer Contract is any contract, regardless of its legal form, 
concluded by a trader with a consumer. 
2.6. The term Online Store is identical to the terms E-shop and Website. 
2.7. A Buyer is any person (natural or legal) who has placed an order mainly 
via the Seller’s Website or through other means of distance communication. 
2.8. Durable medium means a medium which enables the consumer or trader 
to store information addressed personally to them, in a manner accessible for 
future reference for a period of time adequate to the purposes of the 
information and which allows the unchanged reproduction of the information 
stored, particularly documents, emails, USB drives, CDs, DVDs, memory 
cards and computer hard drives. 
2.9. A Product is primarily goods, a service, or digital content. 
2.10. A Service is any activity or performance offered or provided to the 
consumer. 
2.11. Goods are any tangible movable items. 
III. Basic Provisions 
3.1. These General Terms and Conditions govern the legal relations between 
Buyers who are consumers and the Merchant. 
3.2. The contractual relations (as well as other legal relations that may arise 
from the contractual relationship) with Buyers who do not act in the capacity 
of a consumer are subject to the provisions of Act No. 513/1991 Coll. the 
Commercial Code as amended. 
IV. Product Order – Conclusion of Purchase Agreement 
4.1. The proposal to conclude a purchase agreement from the Buyer is the 
submission of a product order made primarily using the Seller’s Website or 
other means of distance communication. 
4.2. The purchase agreement between the Buyer and the Merchant is 
concluded at the moment of receipt of the order confirmation by the Buyer, 
created by the Buyer under point 4.1. of these GTC, by the Merchant (sent 
electronically to the Buyer’s email address selected during the ordering 
process). 
V. Duration of the Purchase Agreement 
5.1. The purchase agreement is concluded for a definite period and terminates 
mainly by the fulfillment of all obligations by both the Seller and the Buyer, in 
particular by the delivery and payment of the products under the concluded 
purchase agreement. This provision does not affect the Buyer’s rights under 
the statutory liability for defects in the products on the part of the Merchant. 
VI. Purchase Price – Price Information 
6.1. The price of products ordered via the Seller’s Website (hereinafter 
referred to as the “purchase price”) is specified individually for each product 
and is valid at the moment the Buyer places the order. 
6.2. The purchase price of products listed on the Seller’s Website is the total 
price, including all taxes, and is clearly indicated on the Website. 
VII. Product Delivery 
7.1. The Seller is obliged to fulfill the order and deliver the products to the 
Buyer within a maximum of 30 days from the date of conclusion of the 
purchase agreement under point 4.2. of these GTC and payment of the total 
order price to the Seller. If both conditions from point 7.1. are met (i.e., if the 
purchase agreement was concluded and the total order price paid), the Seller 
must deliver the products within 30 days from the fulfillment of both 
conditions. 
The usual dispatch time is 1 to 3 days from payment of the total order price to 
the Seller. 
VIII. Transfer of Ownership 
8.1. Ownership of the sold item and the risk of accidental loss, deterioration, 
or destruction transfers to the Buyer at the moment of delivery. 
IX. Payment Methods 
9.1. You can pay for products on the Seller’s Website using the following 
methods: 
9.1.1. Online payment via Stripe 
9.1.2. Online payment via Stripe 
9.1.3. Cash payment upon personal pickup 
X. Shipping – Delivery Methods and Shipping Costs 
10.1. The purchase price of products does not include shipping costs or other 
costs related to delivery. 
10.2. Delivery methods and shipping charges: 
10.2.1. Delivery Methods: 
10.2.1.1. DPD courier service 
10.2.1.2. GLS courier service 
10.2.1.3. Personal pickup 
10.2.2. Delivery Charges: 
10.2.2.1. The Seller informs the Buyer about shipping charges for individual 
delivery methods on the Seller’s Website during the purchase process and 
before the conclusion of the Purchase Agreement in the delivery selection 
section. The delivery price cannot be determined before specifying the 
delivery address of the products. The delivery price is automatically generated 
by the Seller during the order process after the delivery address is 
determined. 
XI. Buyer’s Right to Withdraw from the Purchase Agreement without Reason 
11.1. The consumer has the right to withdraw from a distance contract and a 
contract concluded outside the trader’s premises without stating a reason 
within the period according to Article XII points 12.1 to 12.3 of these GTC, 
except for contracts whose subject is: 
11.2–11.14. [The clauses regarding exceptions to withdrawal rights will 
continue in the next section. Let me know if you'd like this to be translated 
and continued.] 
15.1. The competent authority supervising legality in the area of consumer 
protection is: 
Inspectorate of the Slovak Trade Inspection 
with its registered office in Banská Bystrica for the Banská Bystrica Region 
Dolná 46, 974 00 Banská Bystrica 1 
Department of Inspection Activities 
Phone: +421 48 412 49 69, +421 48 415 18 71, +421 48 415 18 73 
Fax: +421 48 412 46 93 
Email: bb@soi.sk 
Web link for submitting complaints: 
https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podaj
 te-podnet.soi 
XVI. Alternative Dispute Resolution 
16.1. If the consumer is not satisfied with the manner in which the Seller has 
handled their complaint or believes that the Seller has violated their rights, 
the Buyer has the right to contact the Seller with a request for remedy. If the 
Seller responds to the consumer's request with a rejection or does not respond 
within 30 days from the date of its sending by the consumer, the consumer has 
the right to submit a proposal to initiate an alternative dispute resolution 
pursuant to Section 12 of Act No. 391/2015 Coll. on alternative resolution of 
consumer disputes and on the amendment and supplementation of certain 
laws, as amended. 
The competent body for alternative resolution of consumer disputes with the 
Seller is the Slovak Trade Inspection (contact available at 
https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi), or 
another authorized legal entity listed in the register of alternative dispute 
resolution entities maintained by the Ministry of Economy of the Slovak 
Republic (list available at http://www.mhsr.sk/, or directly at 
https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotre
 bitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskyc
 h-sporov-1). 
The consumer has the right to choose which of the above-mentioned 
alternative dispute resolution entities to contact. The consumer can use the 
online dispute resolution platform, available at 
http://ec.europa.eu/consumers/odr/, or directly at 
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLa
 nguage. 
Alternative dispute resolution can only be used by a Buyer who acts as a 
consumer when concluding and fulfilling the contract. Alternative dispute 
resolution applies only to disputes between consumers and the Seller arising 
from or related to a consumer contract. Alternative dispute resolution applies 
only to distance contracts. 
The alternative dispute resolution entity may reject a proposal if the 
quantifiable value of the dispute does not exceed EUR 20. The ADR entity 
may require the consumer to pay a fee for initiating alternative dispute 
resolution, up to a maximum of EUR 5 including VAT. 
All further information regarding the alternative resolution of disputes 
between the Seller and the Buyer – consumer arising from or related to the 
Purchase Agreement as a consumer contract is provided on the website of the 
Ministry of Economy of the Slovak Republic www.mhsr.sk and in Act No. 
391/2015 Coll. on alternative resolution of consumer disputes and on the 
amendment and supplementation of certain laws, as amended. 
XVII. Supplementary Provisions 
17.1. The Seller will not conclude a purchase agreement nor carry out the sale, 
mediation, or delivery of alcoholic beverages/products, tobacco products, and 
other products to persons (Buyers) who have not reached the age of 18 at the 
time of concluding the purchase contract and whose sale is prohibited to 
persons under 18, in accordance with valid and effective legal regulations of 
the Slovak Republic. 
In this regard, the Seller will verify the fulfillment of the age condition by 
checking the Buyer’s ID document (identity card or passport) at the time of 
order delivery. This verification will be carried out by the authorized person 
delivering the order to the Buyer. If the Buyer has not reached the age of 18, 
or if they do not prove or refuse to prove their age, the Seller will not hand 
over the order, and the purchase agreement will be terminated. 
XVIII. Information about Accepted Codes of Conduct 
18.1. The Seller informs consumers that there are no specific applicable codes 
of conduct to which the Seller has committed itself. A code of conduct means 
an agreement or set of rules that defines the behavior of the Seller, who has 
committed to adhering to it concerning one or more specific business practices 
or business sectors, provided such rules are not established by law or another 
legal regulation or measure of a public authority. 
XIX. Product Reviews by Consumers 
19.1. The Merchant does not restrict or control product reviews only to 
individuals who have purchased the product from the Merchant. 
XX. Final Provisions 
20.1. The Seller reserves the right to change the General Terms and 
Conditions. The obligation to notify changes in writing is fulfilled by 
publishing them on the Seller’s Website. In case of a change in the General 
Terms and Conditions, the relationship between the Buyer and the Seller shall 
be governed by the General Terms and Conditions valid and effective at the 
time of the conclusion of the Purchase Agreement until its termination. 
20.2. These General Terms and Conditions form an inseparable part of the 
Complaints Procedure and the Privacy Policy of this Website. The documents – Complaints Procedure and Privacy Policy of this Website – are published on 
the domain of the Seller’s Website. 
20.3. These General Terms and Conditions become valid and effective upon 
their publication on the Seller’s Website on October 29, 2024. 
This e-shop is certified by https://www.pravoeshopov.sk 
In accordance with the applicable wording and in compliance with Act No. 
452/2021 Coll. on Electronic Communications, as amended, the Controller 
(Seller) provides the Data Subject (Buyer) from whom personal data is 
obtained with the following information, guidance, and explanations: 
II. References 
2.1. These principles and instructions on personal data protection form part 
of the General Terms and Conditions published on the Seller’s Website. 
2.2. Pursuant to §3(1)(n) of Act No. 102/2014 Coll., the Seller informs the 
consumer that there are no specific codes of conduct to which the Seller has 
committed to adhere. A code of conduct refers to an agreement or set of rules 
defining the conduct of the seller, who has committed to follow such code with 
respect to one or more specific commercial practices or industries, unless 
otherwise specified by law, regulation, or public authority, and how 
consumers can familiarize themselves with or obtain the text of such code. 
III. Personal Data Protection and Use of Cookies. Explanation of cookies, 
scripts, and pixels 
3.1. The Website Operator provides this brief explanation of the function of 
cookies, scripts, and pixels: 
3.1.1. Cookies are text files containing small amounts of information 
downloaded to your device when visiting a website. These files allow the 
website to remember your actions and preferences (e.g., login name, language, 
font size, display settings) for a certain time, so you don't have to re-enter 
them every time you return to the website or browse its pages. 
A script is a piece of code used for the proper and interactive functionality of 
websites. This code runs on the operator’s server or your device. 
Pixels are small, invisible texts or images on a website used to monitor 
website traffic. Pixels collect various data for this purpose. 
3.1.2. Types of cookies: 
● Technical or functional cookies: Ensure the proper functioning of the 
operator’s website. These are used without consent. 
● Statistical cookies: Provide the operator with website usage statistics. 
Used only with consent. 
● Marketing/advertising cookies: Used for advertising profiles and similar 
marketing activities. Used only with consent. 
● Performance cookies: Collect information on how visitors use the site – 
which pages are most visited, and whether error messages are received. 
These do not store information that identifies users. 
3.2. How to control cookies: 
3.2.1. You can control or delete cookies as you wish – details are available at 
aboutcookies.org. You can delete all cookies stored on your computer or 
device and set most browsers to prevent them from being stored. 
3.3. The Operator’s website uses the following cookies: 
All cookies used by the Operator can be found at 
https://www.cookieserve.com/ by entering the Operator’s website address: 
https://www.myhockeystick.eu 
● Technical or functional cookies – accessed by the website operator. 
Duration: 2 years. 
● Statistical cookies – accessed by the website operator. Duration: 2 years. 
● Marketing/advertising cookies – accessed by the website operator. 
Duration: 2 years. 
3.3.1. Cookies shared with third parties: 
● Google Analytics, Google Ads: Google Ireland Limited, Gordon House, 
Barrow Street, Dublin 4, Ireland. Privacy information: 
https://support.google.com/analytics/topic/2919631?hl=sk&ref_topic=10
08008 
● Facebook Pixels: Facebook Ireland Ltd., 4 Grand Canal Square, Grand 
Canal Harbour, Dublin 2, Ireland. Privacy information: 
https://www.facebook.com/about/privacy/ 
IV. Processed Personal Data 
4.1. The operator processes the following personal data on its website: name, 
surname, residence, email address, home phone number, mobile phone 
number, billing address, delivery address, data from cookies, and IP 
addresses. 
V. Contact Details for Data Protection Officer 
5.1. The operator has appointed a data protection officer in accordance with 
Regulation 2016/679. 
Contact: 
Email: info@myhockeystick.eu 
Phone: 0914222664 
5.2. The Operator is also the Seller under the General Terms and Conditions 
of this website. 
VI. Purposes and Duration of Personal Data Processing 
6.1. The purposes of personal data processing include: 
● Registration, creation, and processing of contracts and client data for 
contract conclusion with third parties. 
● Processing accounting documents and documents related to the 
Operator’s business activities. 
● Compliance with legal obligations, e.g., archiving documents under Act 
No. 431/2002 Coll. on Accounting. 
● Activities related to fulfilling requests, orders, contracts, or similar from 
the Data Subject. 
● Newsletter, marketing, and promotional activities, if consent is given. 
6.2. Personal data is stored only for the time necessary to fulfill the 
contract and legal archiving. For marketing, data is processed until 
consent is withdrawn, but no longer than 10 years. 
VII. Legal Basis for Personal Data Processing 
7.1. If processing is based on consent, it starts only after consent is granted. 
7.2. For pre-contractual negotiations, contract conclusion, and 
product/service delivery, the data subject is required to provide personal data; 
otherwise, fulfillment is not possible. No consent is needed. 
VIII. Recipients or Categories of Personal Data Recipients 
8.1. Recipients may include: 
● Statutory bodies or members of the Operator. 
● Employees or similar personnel. 
● Sales representatives and cooperating parties. 
● External collaborators and partners, including: 
○ Accounting firms 
○ Software development/maintenance firms 
○ Legal service providers 
○ Consulting companies 
○ Logistics and delivery companies 
○ Marketing companies 
○ Social media companies 
○ Payment gateway providers 
8.1.5. Also includes: courts, law enforcement, tax authorities, and other state 
bodies if required by law. 
8.1.6. List of processors and recipients: 
● Direct Parcel Distribution SK, s.r.o. 
● General Logistics Systems Slovakia s.r.o. 
● STRIPE PAYMENTS EUROPE, LIMITED 
● GoPay s.r.o. 
IX. Transfer of Personal Data to Third Countries and Retention Period 
9.1. Not applicable. The Operator does not transfer data to third countries. 
X. Information on the Rights of the Data Subject 
10.1. The Data Subject has the following rights (not exhaustive): 
● Right of access (Art. 15): to confirm whether data is being processed, in 
what scope, and to obtain a copy. 
● Right to rectification (Art. 16): correct inaccurate or incomplete data. 
● Right to erasure (“right to be forgotten”) (Art. 17): if data is no longer 
needed, consent is withdrawn, or processing is unlawful. 
● Right to restriction (Art. 18): e.g., during dispute over accuracy or 
legality. 
● Right to notification (Art. 19): of correction/erasure/restriction to all 
recipients. 
● Right to data portability (Art. 20): structured, commonly used, 
machine-readable format. 
● Right to object (Art. 21): to processing based on public interest or 
legitimate interest, including profiling. 
● Rights regarding automated decision-making and profiling (Art. 22). 
Based on the provisions of the Regulation: 
10.1.21. In the event of exercising the right to object at any time on grounds 
relating to the specific situation of the Data Subject to the processing of 
personal data concerning them, carried out pursuant to Article 6(1)(e) or (f) of 
the Regulation, including objection to profiling based on those provisions of 
the Regulation, the Data Subject has the right to ensure that the Controller no 
longer processes the personal data unless the Controller demonstrates 
compelling legitimate grounds for the processing which override the interests, 
rights, and freedoms of the Data Subject, or for the establishment, exercise, or 
defense of legal claims. 
10.1.22. The right to object at any time to the processing of personal data 
concerning the Data Subject for direct marketing purposes, including 
profiling to the extent that it is related to such direct marketing; it shall apply 
that if the Data Subject objects to the processing of personal data for direct 
marketing purposes, the personal data shall no longer be processed for such 
purposes. 
10.1.23. In connection with the use of information society services, the right to 
object to the processing of personal data by automated means using technical 
specifications. 
10.1.24. The right to object, on grounds relating to the specific situation of the 
Data Subject, to the processing of personal data concerning them where such 
data is processed for scientific or historical research purposes or statistical 
purposes pursuant to Article 89(1) of the Regulation, except where the 
processing is necessary for the performance of a task carried out for reasons 
of public interest. 
10.1.25. The rights of the Data Subject related to automated individual 
decision-making pursuant to Article 22 of the Regulation, which include: 
10.1.26. The right not to be subject to a decision based solely on automated 
processing, including profiling, which produces legal effects concerning them 
or similarly significantly affects them, except in the cases referred to in Article 
22(2) of the Regulation [i.e., unless the decision: 
(a) is necessary for entering into, or performance of, a contract between the 
Data Subject and the Controller, 
10.1.27. is authorized by Union or Member State law to which the Controller 
is subject and which also lays down suitable measures to safeguard the Data 
Subject's rights and freedoms and legitimate interests, or 
(c) is based on the Data Subject's explicit consent]. 
XI. Instruction on the Data Subject’s Right to Withdraw Consent to Personal Data 
Processing: 
11.1. The Data Subject has the right to withdraw their consent to the 
processing of personal data at any time, without affecting the lawfulness of the 
processing based on consent before its withdrawal. 
The Data Subject is entitled to withdraw their consent in full or in part. A 
partial withdrawal of consent may relate to a specific type of processing 
operation(s), and the lawfulness of processing with respect to the remaining 
operations shall remain unaffected. 
A partial withdrawal of consent may also concern a specific purpose(s) of 
processing personal data, while the lawfulness of processing for other 
purposes shall remain unaffected. 
The Data Subject may exercise the right to withdraw consent in writing to the 
Controller’s address as registered in the Commercial Register at the time of 
withdrawal or electronically via electronic means (by sending an email to the 
Controller’s email address specified in this document). 
XII. Instruction on the Data Subject’s Right to Lodge a Complaint with a 
Supervisory Authority: 
12.1. The Data Subject has the right to lodge a complaint with a supervisory 
authority, in particular in the Member State of their habitual residence, place 
of work, or place of the alleged infringement, if they consider that the 
processing of personal data relating to them infringes the Regulation, without 
prejudice to any other administrative or judicial remedy. 
The Data Subject has the right to be informed by the supervisory authority to 
which the complaint has been lodged of the progress and the outcome of the 
complaint, including the possibility of a judicial remedy under Article 78 of 
the Regulation. 
12.2. The supervisory authority in the Slovak Republic is the Office for 
Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 
Bratislava 27, Slovak Republic. 
Phone: +421 /2 3231 3214 
Email: statny.dozor@pdp.gov.sk 
XIII. Information Related to Automated Decision-Making, Including Profiling: 
13.1. Since the Controller does not process personal data of the Data Subject 
by means of automated decision-making, including profiling, as referred to in 
Article 22(1) and (4) of the Regulation, the Controller is not obliged to provide 
information under Article 13(2)(f) of the Regulation, i.e., information about 
automated decision-making, including profiling, and the logic involved, as well 
as the significance and the envisaged consequences of such processing for the 
Data Subject. Not applicable. 
XIV. Final Provisions 
14.1. These Privacy and Cookie Policy Provisions form an inseparable part of 
the General Terms and Conditions and the Complaints Procedure. 
The documents – General Terms and Conditions and Complaints Procedure 
of this Website – are published on the domain of the Seller's Website. 
14.2. These Privacy Policy Provisions become valid and effective upon their 
publication on the Seller's Website on 29 October 2024. 
This e-shop is certified by https://www.pravoeshopov.sk