TERMS AND CONDITIONS- EUROPE COUNTRIES

General Terms and Conditions
Online store myhockeystick.eu
I. Identification of the trader
1.1. These General Terms and Conditions (hereinafter referred to as the “GTC”) govern the legal relations between the company
 
Business name: SCOREBLADE s.r.o.
Registered office: 9. mája 1484/55, Banská Bystrica 974 01, Slovak Republic
Registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, Entry No. 47481/S
IČO: 55 791 328
VAT NUMBER: 2122084536
VAT ID: SK2122084536
Bank account: SK02 0200 0000 0048 6325 1954
The Seller is a payer of value added tax
 
(hereinafter referred to as the “Seller” or “Retailer”) and any person who is a Buyer of products offered by the Seller on the Seller’s Website and who acts in the position of a consumer within the meaning of other provisions of these General Terms and Conditions and relevant laws defining a consumer, within the applicable legislation of the Slovak Republic, in particular the following acts: Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,  Act No. 40/1964 Coll., Civil Code, as amended.
 
1.2. E-mail contact and telephone contact to the Seller is: 
 
Email: [email protected]
Tel.: 00421914222664
 
1.3The address for sending documents, complaints, withdrawals from contracts is:
 
SCOREBLADE s.r.o., 9. maja 1484/55, Banská Bystrica 974 01, Slovak Republic
 
II. Definitions
 
2.1. For the purposes of these General Terms and Conditions, the Merchant, in accordance with Act No. 108/2024 Coll., as amended, lists and defines the following terms:
 
2.2.A distance contract means a contract between a trader and a consumer negotiated and concluded exclusively by one or more means of distance communication without the simultaneous physical presence of the trader and the consumer, in particular by means of an online interface, electronic mail, telephone, fax, address letter or offer catalogue
 
2.3.A trader (hereinafter referred to as the “Seller”) is a person who, in connection with a consumer contract, an obligation arising therefrom or in the course of a commercial practice, acts in the course of his business or profession, including through another person acting on his behalf or on his behalf.
 
2.4.A consumer is a natural person who does not act in the course of his or her business or profession in relation to a consumer contract, an obligation arising therefrom or a commercial practice.
 
2.5.A consumer contract is any contract, regardless of the legal form, concluded by a trader with a consumer.
 
2.6. The term Online Store is identical to the term E-Shop and the term Website.
2.7. The Buyer is any person (natural person or legal entity) who has sent an order, in particular by using the Seller’s website or other means of remote communication.
2.8.Durable medium means which enables the consumer or trader to store information addressed to the consumer or trader for a period of time which corresponds to the purpose for which the information fulfils and in a manner which permits its unaltered reproduction and future use, in particular a letter, e-mail, USB stick, CD, DVD, memory card and computer hard drive.
2.9.A product is mainly a good, service, digital content.
 
2.10.In particular, a service is any activity or performance that is offered or provided to a consumer.
 
2.11. Goods are any tangible movable property.
 
III. Basic provisions
3.1. These General Terms and Conditions govern the legal relations between Buyers who are consumers and the Seller. 
3.2.Na contractual relations (as well as other legal relationships that may arise from the contractual relationship) with Buyers who do not act as consumers are subject to the provisions of Act No. 513/1991 Coll., the Commercial Code, as amended.
IV. Product Order – Conclusion of the Purchase Contract
 
4.1. A proposal for concluding a purchase contract by the Buyer is the sending of an order for products by the Buyer carried out mainly using the Retailer’s website or other long-distance means of communication. 
 
4.2. The Purchase Contract between the Buyer and the Retailer is concluded at the moment of delivery of the confirmation of receipt of the order to the Buyer, which the Buyer has created in accordance with clause 4.1 of these GTC by the Retailer (electronically to the Buyer’s e-mail address chosen by the Buyer in the process of creating the Order).
V. Duration of the purchase contract
5.1. The Purchase Contract is concluded for a definite period of time and terminates in particular upon the fulfilment of all obligations of the Seller and the Buyer. In particular, by delivery and payment of products in accordance with the concluded purchase contract. This provision does not affect the rights of the Buyer in terms of legal liability for defects of products by the Retailer.
VI. Purchase price information on the purchase price
 
6.1. The price of products ordered through the Seller’s Website (hereinafter referred to as the “Purchase Price”) is stated separately for each product and is valid at the time of placing the order by the Buyer.
 
6.2.The purchase price of the products listed on the Seller’s Website is the total price of the products, including all taxes, and is clearly stated on the Seller’s Website. 
VII. Delivery of Products
7.1. The Seller is obliged to fulfill the order and deliver the Products to the Buyer within 30 days from the date of conclusion of the Purchase Contract in accordance with Clause 4.2 et seq. of these GTC and payment of the total price of the order to the Seller. In the event that both conditions specified in Article 7.1 of these GTC have been met (i.e. if the purchase contract has been concluded and the total price of the order has been paid to the Seller), the Seller is obliged to deliver the products to the Buyer within 30 days from the date of fulfilment of both of these conditions.
The usual period for the Seller to ship the products is 1 to 3 days from the date of payment of the total price of the order to the Seller.
VIII. Transfer of ownership
8.1. The ownership right to the sold item and the risk of accidental destruction, accidental deterioration and loss of the item shall pass to the Buyer at the moment of delivery.
 
IX. Payment methods
9.1. You may pay for the Products on the Seller’s Website in the following ways:
9.1.1.Payment online via the GoPay payment gateway
9.1.2. online payment via the Stripe payment gateway 
9.1.3.Cash payment upon personal pick-up
X. Shipping costs – methods of transport of products and the price for their transport 
10.1.The purchase price of the Products does not include transport costs or other costs related to the delivery of the Products 
10.2. Shipping methods and price for shipping ordered products:
10.2.1. Forms of transport:
10.2.1.1.DPD courier service
10.2.1.2.GLS courier service
10.2.1.3.Personal collection
10.2.2.Transport Prices:
10.2.2.1.The Seller informs the Buyer about the prices for individual forms of transport on the Seller’s website during the purchase process, before concluding the Purchase Contract in the part of the transport option, as the price for transport cannot be determined before determining the delivery address of the Products. The price for delivery of the order is automatically generated by the Seller in the process of placing the order after determining the delivery address
XI. Buyer’s withdrawal from the Purchase Contract without giving a reason
11.1.The Consumer has the right to withdraw from a distance contract and a contract concluded outside the trader’s business premises without giving a reason within the period specified in Article XII point 1. 12.1 to 12.3 of these GTC, except for the contract the subject matter of which is:
11.2.The provision of the service, if the service has been fully provided and the provision of the service has begun before the expiry of the withdrawal period with the consumer’s express consent and the consumer has declared that he has been duly instructed that by expressing his consent, he loses the right to withdraw from the contract after the full provision of the service, if the consumer is obliged to pay the price under the contract, 
11.3. Delivery or provision of a product, the price of which depends on the price movement on the financial market, which the Trader cannot influence and which may occur during the withdrawal period,
11.4.Delivery of goods made to consumer specifications or custom-made goods,
11.5. Delivery of goods that are subject to rapid deterioration or perishability,
11.6. Delivery of goods enclosed in protective packaging, which is not suitable for health protection or hygienic reasons, if the protective packaging has been broken after delivery,
11.7. Supply of goods which, due to their nature, may be inseparably mixed with other goods after delivery,
11.8. Delivery of alcoholic beverages, the price of which was agreed at the time of concluding the contract, and their delivery can be carried out after 30 days at the earliest and their price depends on the movement of prices on the market, which the trader cannot influence,
11.9.Carrying out urgent repairs or maintenance during a visit to the consumer that the consumer has expressly requested from the trader; this does not apply to a contract which has as its object the provision of a service other than repair or maintenance, and to a contract which has as its object the supply of goods other than spare parts necessary for the repair or maintenance to be carried out, if the contracts were concluded during the trader’s visit to the consumer and the consumer did not order those goods or services in advance,
11.10. Delivery of phonograms, video recordings, audiovisual recordings or software in protective packaging that has been tampered with after delivery,
11.11. Supply of periodicals other than its supply on the basis of a subscription contract,
11.12. Goods purchased at public auction,
11.13. Provision of accommodation services for a purpose other than housing, transport of goods, car rental, provision of catering services or provision of services related to leisure activities, if the Trader is to provide these services at a precisely agreed time or within a precisely agreed period of time,
11.14.Supply of digital content supplied by the trader other than on a tangible medium, where the supply of the digital content has begun and the consumer has given explicit consent to start the supply of the digital content before the expiry of the withdrawal period, has declared that he has been duly informed that by giving his consent, he loses the right of withdrawal by starting the supply of the digital content, and the trader has provided the consumer with a confirmation pursuant to Article 17(12)(b) or (13)(b) of Law No 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended, if the consumer is obliged to pay the price under the contract.
XII. Exercising the right of withdrawal from a distance contract and a contract concluded outside the trader’s business premises
12.1.The consumer may withdraw from a distance contract or a contract concluded outside the trader’s business premises until
a)14 days from the date of
receipt of the goods by the consumer pursuant to point 12.4.
the conclusion of a contract the subject of which is the provision of a service, 
concluding a contract for the supply of water that is not for sale in a limited volume or in a specified quantity, and a contract for the supply and consumption of heat,
concluding a contract for the supply of digital content supplied by the trader other than on a tangible medium;
(b)30 days from the date of conclusion of the contract in the case of or in connection with an unsolicited visit or in connection with or in connection with a sales event. 
12.2.If the trader has provided the consumer with specific information regarding the instruction on the consumer’s right to withdraw from the contract in the case of a distance contract and a contract concluded outside the trader’s business premises only subsequently, but no later than 12 months from the beginning of the period for withdrawal under point 12.1., the consumer may withdraw from the distance contract or from the contract concluded outside the trader’s business premises until 
(a)14 days from the date on which the trader subsequently complied with the information obligation in the case of the running of the time limit referred to in point (a) of 12.1., or 
(b)30 days from the date on which the trader has subsequently complied with the information obligation, in the case of the running of the time limit referred to in paragraph 12.1, point (b).
12.3.If the trader has not provided the consumer with specific information regarding the information on the consumer’s right of withdrawal in the case of distance contracts and contracts concluded outside the trader’s business premises or under point 12.2, the consumer may withdraw from the distance contract or from the contract concluded outside the trader’s business premises within 12 months of the expiry of the period referred to in paragraph 12.1.
12.4.The goods are deemed to have been taken over by the consumer at the moment when the consumer or a third party designated by him, other than the carrier, takes over all parts of the ordered goods, or if the
(a)they deliver the goods ordered by the consumer in a single order separately, at the moment of receipt of the goods that were delivered last,
(b)supplies goods consisting of several parts or pieces, at the moment of receipt of the last part or the last piece;
(c)the goods are delivered repeatedly over a period of time, at the moment of receipt of the first goods.
12.5.The Consumer may withdraw from a distance contract or a contract concluded outside the trader’s business premises, the subject of which is the delivery of goods, even before the start of the withdrawal period.
12.6.The Consumer may exercise the right to withdraw from a distance contract or from a contract concluded outside the trader’s business premises in paper form or in the form of an entry on another durable medium, and if the contract was concluded orally, any clearly worded statement of the Consumer expressing the consumer’s will to withdraw from the contract (hereinafter referred to as the “notice of withdrawal”) is sufficient for the exercise of the consumer’s right to withdraw from the contract. The consumer can use the model withdrawal form.
12.7.The withdrawal period under paragraphs 12.1 to 12.3 shall be deemed to have been met if the Consumer sends a notice of withdrawal to the Trader no later than the last day of the period.
12.8.The Consumer may withdraw from the Contract only in relation to a specific product or products if the Trader has supplied or provided more than one product on the basis of a distance contract or a contract concluded outside the Trader’s business premises.
12.9.The burden of proof of the exercise of the right of withdrawal shall be borne by the consumer. 
XIII. Rights and obligations of the consumer after withdrawal from a distance contract and a contract concluded outside the trader’s business premises
13.1.The Consumer is obliged to send back the goods or hand over the goods to the Trader or a person designated by the Trader to take over the goods within 14 days from the date of withdrawal from the distance contract or from the contract concluded outside the trader’s business premises pursuant to point 12.1; This does not apply if the trader offers to collect the goods in person or through a person designated by the trader. The time limit referred to in the first sentence shall be deemed to have been complied with if the consumer sends the goods to the trader no later than the last day of the time limit.
13.2.In the event of withdrawal from a distance contract or a contract concluded outside the trader’s business premises pursuant to point 12.1, the consumer shall only bear the costs of returning the goods to the trader or a person designated by the trader to take over the goods; this does not apply if the trader has agreed to bear the costs himself, or if the trader has not complied with the information obligation, i.e. if the trader has not provided the consumer with specific information regarding the information on the consumer’s right of withdrawal in the case of distance contracts and contracts concluded outside the trader’s business premises
13.3.The consumer is responsible for the decrease in the value of the goods resulting from the handling of the goods, which is beyond the treatment necessary to determine the characteristics and functionality of the goods; this does not apply if the trader has not fulfilled the information obligation pursuant to Section 15 (1) (f) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended.
13.4.The consumer is obliged to pay the trader the price for the performance actually provided by the date of delivery of the notice of withdrawal from the contract, if the consumer withdraws from a distance contract or a contract concluded outside the trader’s business premises pursuant to Section 19 (1) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,  the subject of which is the provision of a service, the supply of water that is not for sale in a limited volume or in a specified quantity, or the supply of heat, and has given explicit consent pursuant to Section 17 (10) (c) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended, prior to the commencement of the provision of performance. The price for the service actually provided is calculated on the basis of the total price agreed in the contract. The price for the service actually provided is calculated on the basis of the market price of the service provided, if the total price agreed in the contract is overvalued.
13.5.The Consumer does not incur any other obligations or costs from the exercise of the right of withdrawal from a distance contract concluded or from a contract concluded outside the business premises of the Merchant pursuant to 11.1.
XIV. Rights and obligations of the trader after the consumer’s withdrawal from the distance contract and from the contract concluded outside the trader’s business premises
14.1.The Merchant is obliged, within 14 days from the date of receipt of the notice of withdrawal, to refund to the Consumer all payments received from the Consumer on the basis of or in connection with a distance contract, a contract concluded outside the Trader’s business premises or an ancillary contract, including the costs of transport, delivery, postage and other costs and fees. 
14.2.The Trader shall be obliged to reimburse the Consumer for all payments pursuant to paragraph 14.1 to the extent corresponding to the withdrawal from the Contract, if the Consumer has not withdrawn from the entire distance contract or from the entire contract concluded outside the Trader’s business premises. The trader cannot charge the consumer additional costs for transport, delivery, postage and other costs and fees.
14.3.The Trader is not obliged to reimburse the Consumer for additional costs if the Consumer has expressly chosen a method of delivery other than the cheapest conventional method of delivery offered by the Trader. Additional costs are the difference between the delivery costs chosen by the consumer and the cost of the cheapest conventional delivery method offered by the trader.
14.4.In the event of withdrawal from a distance contract or a contract concluded outside the business premises of the Trader, the subject of which is the supply of goods, the Trader is not obliged to refund the payments made to the Consumer pursuant to Clause 14.1 before the goods are delivered to the Trader or until the Consumer proves that the goods have been sent back to the Trader, unless the Trader proposes to collect the goods in person or through a person designated by the Trader.
14.5.The Trader shall be obliged to reimburse the Consumer for the payments referred to in Clause 14.1 in the same manner as the Consumer used to pay for them; This is without prejudice to the trader’s right to agree with the consumer on another method of payment, provided that the consumer is not charged any fees in connection with the payment.
14.6.The Merchant is obliged to arrange for the collection of the goods at its own expense within the period specified in paragraph 14.1., if, on the basis of a contract concluded outside the business premises of the Merchant, the goods were delivered to the consumer’s home at the time of concluding the contract and, taking into account the nature of the goods, it is not possible to send the goods back to the Seller by post. 
14.7.The unilateral set-off of claims of the trader and the consumer arising from the withdrawal from the contract pursuant to point 11.1 is prohibited.
14.8.The trader may not require the consumer to reimburse the costs of 
a) the provision of a service, the supply of water that is not for sale in a limited volume or in a specified quantity, or the supply of heat during the period for withdrawal from the contract pursuant to points 12.1 to 12.3, regardless of the extent of the performance provided, if:
the trader has not provided the consumer with information pursuant to Section 15 (1) (f) or (h) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended, or
the consumer has not granted the trader explicit consent to start providing a service or supplying water or heat pursuant to Section 17 (10) (c) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,
(b)the supply, in whole or in part, of digital content supplied by the trader other than on a tangible medium, where:
the consumer has not granted the trader explicit consent to start supplying digital content pursuant to Section 17 (10) (c) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,
the consumer has not declared that he has been duly informed that by giving his consent under the first point, he loses the right to withdraw from the contract, or
the trader has not provided the consumer with a confirmation pursuant to Section 17 (12) (b) or (13) (b) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended.
XV. Supervisory authority
 
15.1.The competent authority supervising legality in the field of consumer protection is:
Inspectorate of the Slovak Trade Inspection
with its registered office in Banská Bystrica for the Banská Bystrica Region
Dolná 46, 974 00 Banská Bystrica 1
Department of Supervision
tel. no. 048/412 49 69, 048/415 18 71, 048/415 18 73
Fax No. 048/412 46 93
E-mail: [email protected] 
Web link for submitting complaints: https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podajte-podnet.soi
 
XVI. Alternative Dispute Resolution
 
16.1.In the event that the Consumer is not satisfied with the manner in which the Seller has handled his complaint or believes that the Seller has violated his rights, the Buyer has the right to turn to the Seller with a request for redress. If the Seller responds to the consumer’s request under the previous sentence in the negative or fails to respond to such a request within 30 days from the date of its sending by the consumer, the consumer has the right to file a motion to initiate an alternative dispute resolution pursuant to the provision of Section 12 of Act No. 391/2015 Coll. on Alternative Dispute Resolution of Consumer Disputes and on Amendments to Certain Acts, as amended. The competent entity for alternative dispute resolution of consumer disputes with the Seller is the Slovak Trade Inspection (contact can be found https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi), or another relevant authorized legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available on the http://www.mhsr.sk/ website or directly on the https://www.mhsr website. en/trade/consumer-protection/alternative-solution-consumer-disputes-1/list-of-alternative-solutions-consumer-disputes-1. 
The consumer has the right to choose which of these alternative dispute resolution entities to contact. A consumer can use the online dispute resolution platform available on the http://ec.europa.eu/consumers/odr/ website or directly on the https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage website to submit a request for alternative dispute resolution for their consumer dispute. Alternative dispute resolution may only be used by the Buyer, who acts in the position of a consumer when concluding and performing the contract. Alternative dispute resolution only concerns a dispute between the consumer and the Seller, arising out of or in connection with a consumer contract. Alternative dispute resolution only concerns contracts concluded at a distance. An alternative dispute resolution entity may reject the application if the quantifiable value of the dispute does not exceed the amount of EUR 20. The ADR entity may require the consumer to pay a fee for initiating an alternative dispute resolution up to a maximum of EUR 5 including VAT.
All other information regarding alternative dispute resolution between the Seller and the Buyer – consumer arising from the Purchase Contract as a consumer contract or related to the Purchase Contract as a consumer contract is provided on the website of the Ministry of Economy of the Slovak Republic www.mhsr.sk and in Act No. 391/2015 Coll. on Alternative Dispute Resolution of Consumer Disputes and on Amendments to Certain Acts, as amended.
 
XVII. Additional provisions
 
17.1. The Seller shall not conclude a purchase contract or sell, intermediate, or deliver alcoholic beverages/products/products/, tobacco products and other products to persons (Buyers) who have not reached the age of 18 at the time of concluding the Purchase and Sale Agreement, and the sale of which is prohibited to persons under 18 years of age, in accordance with and in accordance with the valid and effective legal regulations of the Slovak Republic. In connection with the above, the Seller verifies the fulfilment of the condition of reaching the age of 18 of the Buyer by checking the age by means of the Buyer’s identity document (ID card or passport), when handing over the order to the Buyer. The Seller will do this through an authorized person who is to deliver the order to the Buyer. In the event that the Buyer has not reached the age of 18, or if the Buyer does not prove or refuses to prove his age, the Seller will not hand over the order to the Buyer and the purchase contract will expire.
 
XVIII. Information on adopted codes
 
18.1. The Seller informs consumers that there are no specifically relevant codes of conduct to which the Seller has committed to adhere to them, whereby a code of conduct means an agreement or a set of rules that define the conduct of the Seller who has committed to comply with this code of conduct in relation to one or more specific business practices, or business sectors, unless these are established by law,  or any other legal regulation or measure of a public authority that the Seller has undertaken to comply with, and the manner in which the consumer may become acquainted with them or obtain the text thereof.
 
XIX. Consumer Product Ratings
 
19.1.The Merchant does not control and limit the rating of the Products to persons who have purchased the Product from the Merchant only. 
 
XX. Final provisions
 
20.1. The Seller reserves the right to change the General Terms and Conditions. The obligation to notify the General Terms and Conditions in writing is fulfilled by its placement on the Seller’s Website. In the event of a change in the General Terms and Conditions, the relationship between the Buyer and the Seller shall be governed by the General Terms and Conditions valid and effective at the time of conclusion of the Purchase and Sale Agreement, until the moment of its termination.
 
20.2. These General Terms and Conditions form an integral part of the Complaints Procedure and the Privacy Policy and Instruction of this Website. Documents – the Complaints Procedure and the Privacy Policy and Instructions of this Website are published on the domain of the Seller’s Website.
20.3. These General Terms and Conditions shall enter into force and effect upon their publication on the Seller’s Website on 29.10.2024
 
 
 
 
COMPLAINT PROCEDURE
Online store myhockeystick.eu
I. Identification of the trader
 
1.1. This Complaints Procedure (hereinafter referred to as the “GTC”) governs the legal relations between the company
 
Business name: SCOREBLADE s.r.o.
Registered office: 9. mája 1484/55, Banská Bystrica 974 01, Slovak Republic
Registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, Entry No. 47481/S
IČO: 55 791 328
VAT NUMBER: 2122084536
VAT ID: SK2122084536
Bank account: SK02 0200 0000 0048 6325 1954
The Seller is a payer of value added tax
 
(hereinafter referred to as the “Seller” or “Retailer”) and any person who is a Buyer of products offered by the Seller on the Seller’s Website and who acts in the position of a consumer within the meaning of other provisions of these General Terms and Conditions and relevant laws defining a consumer, within the applicable legislation of the Slovak Republic, in particular the following acts: Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,  Act No., Act No. 40/1964 Coll., the Civil Code, as amended, with the exception specified in point 4.4 of this Complaint Procedure, which regulates the legal relationship between the Seller and the Buyer, who does not act in the position of a consumer.
 
1.2. E-mail contact and telephone contact to the Seller is: 
 
Email: [email protected]
Tel.: 00421914222664
 
1.3The address for sending documents, complaints, withdrawals from contracts is:
 
SCOREBLADE s.r.o., 9 mája 1484/55, Banská Bystrica 974 01, Slovak Republic
 
II. Basic provisions
 
2.1. This Complaint Procedure regulates the legal relations between Buyers who are consumers and the Retailer. 
III. Exercising the right of liability for defects
3.1. The Buyer may exercise rights from liability for defects only if the defect has been complained to the Seller without undue delay, no later than 24 months have elapsed since the receipt of the item. If he does not complain about the defect within this period, the rights arising from liability for defects will expire.
 
IV. Liability for defects
4.1.The Seller is responsible for any defect that the sold item has at the time of its delivery and that becomes apparent within two years of the delivery of the item.
4.2.Where the subject of the purchase is an item with digital elements for which the digital content or digital service is to be supplied continuously for the agreed period, the seller shall be liable for any defect in the digital content or digital service that occurs or becomes apparent throughout the agreed period, but at least for a period of two years from the delivery of the item with digital elements.
4.3.In the case of a used item, the parties may agree on a shorter period of liability of the Seller for defects than in paragraphs 4.1 and 4.2, but not less than one year from the delivery of the item.
4.4. The Seller is responsible for any defect that the sold item has at the time of its delivery to the Buyer and that becomes apparent within 6 months of delivery of the item, if the Buyer does not act in the position of a consumer. 
V. Rights arising from liability for defects
5.1.If the Seller is responsible for the defect of the sold item, the Buyer has the right to remove the defect by repair or replacement, the right to a reasonable discount on the purchase price or the right to withdraw from the Purchase Contract 
5.2.The Buyer may refuse to pay the purchase price or part thereof until the seller fulfils its obligations arising from liability for defects, unless the buyer is in default with the payment of the purchase price or part thereof at the time of complaining about the defect. The Buyer shall pay the purchase price without undue delay after the Seller has fulfilled its obligations. 
5.3. The Buyer may exercise rights arising from liability for defects, including the right under Clause 5.2, only if the Buyer has complained of the defect within two months of discovering the defect, no later than the expiry of the period under Clauses 4.1 to 4.3 of these Complaints Procedure.
5.4. The exercise of rights arising from liability for defects does not exclude the Buyer’s right to compensation for damage caused by the defect. 
VI. Complaint of defect
6.1.The defect may be complained of at any of the Seller’s premises, at another person of whom the Seller informed the Buyer before concluding the contract or before sending the order, or by means of remote communication at the address of the Seller’s registered office or place of business or at another address of which the Seller informed the Buyer at the conclusion of the contract or after the conclusion of the contract.
6.2.If the Buyer has complained of a defect in a postal item that the Seller has refused to accept, the shipment shall be deemed to have been delivered on the day of the refusal.
6.3.The Seller shall provide the Buyer with a written confirmation of the fault complaint immediately after the fault has been complained of by the Buyer. In the confirmation of the defect complaint, the Seller shall state the period within which the defect is rectified in accordance with Section 507 (1) of Act No. 40/1964 Coll., the Civil Code, as amended. The deadline notified under the previous sentence may not be longer than 30 days from the date on which the defect was complained of, unless a longer period is justified by an objective reason beyond the seller’s control.
6.4. If the Seller refuses liability for defects, the reasons for the refusal shall be notified to the Buyer in writing. If the Buyer proves the Seller’s liability for the defect by means of an expert opinion or expert opinion issued by an accredited body, an authorized body or a notified body, the Buyer may repeatedly complain about the defect and the Seller cannot refuse liability for the defect; Section 621 (3) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended, does not apply to repeated complaints of defects. The costs of the consumer associated with the expert opinion and expert opinion are covered by Section 509 (2) of Act No. 40/1964 Coll., the Civil Code, as amended.
6.5.If, prior to the conclusion of the contract or, if the contract is concluded on the basis of the Buyer’s order, before the order is sent, the Seller has informed the Buyer that defects can also be claimed against another person, the act or omission of that person shall be considered as an act or omission of the Seller for the purposes of liability for defects. 
VII. Removal of the defect 
7.1. The Buyer has the right to choose to remove the defect by replacing the item or repairing the item. The buyer cannot choose a method of remedying a defect that is not possible or that would cause the seller disproportionate costs compared to the second method of remedying the defect, taking into account all the circumstances, in particular the value that the item would have had without the defect, the seriousness of the defect and the fact whether the second method of remedying the defect would cause significant inconvenience to the buyer.
7.2.The Seller may refuse to remove the defect if repair or replacement is not possible or if it would require disproportionate costs in view of all circumstances, including those referred to in the second sentence of clause 7.1.
7.3. The Seller shall repair or replace the item within a reasonable period of time after the Buyer has complained about the defect, free of charge, at its own expense and without causing serious inconvenience to the Buyer with regard to the nature of the item and the purpose for which the Buyer requested the item.
7.4.Na the purpose of repair or replacement, the buyer shall hand over or make available the item to the seller or a person pursuant to Section 622 (5) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended. The costs of taking over the item are borne by the seller.
7.5.The Seller shall deliver the repaired item or replacement item to the Buyer at its own expense in the same or similar manner in which the Buyer delivered the defective item, unless otherwise agreed by the parties. If the buyer does not take over the item within six months from the date on which he was supposed to take it over, the seller may sell the item. In the case of an item of greater value, the seller shall notify the buyer in advance of the intended sale and shall give him a reasonable additional period of time to take possession of the item. The Seller shall pay the Buyer the proceeds from the sale of the Item immediately after the sale, after deducting the costs reasonably incurred for its safekeeping and sale, if the Buyer exercises the right to a share of the proceeds within a reasonable period of time specified by the Seller in the notice of the intended sale of the Item. The seller may destroy the item at his own expense if it has not been sold or if the anticipated proceeds from the sale are not sufficient even to cover the costs that the seller reasonably incurred for the safekeeping of the item and the costs that the seller would necessarily have to incur for its sale.
7.6.When removing the defect, the Seller shall ensure the removal of the item and the installation of the repaired item or a replacement item, if the replacement or repair requires the removal of the defective item, which was installed in accordance with its nature and purpose before the defect became apparent. The Seller and the Buyer may agree that the removal of the item and the installation of the repaired or replacement item shall be provided by the Buyer at the expense and risk of the Seller.
7.7.When the defect is removed by replacing the item, the Seller is not entitled to compensation for damage caused by normal wear and tear of the item and to compensation for normal use of the item before its replacement.
7.8. The Seller is liable for defects in the substitute item pursuant to Section 619 of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended.
7.9. The Buyer is entitled to a reasonable discount on the purchase price or may withdraw from the Purchase Contract without providing an additional reasonable period of time pursuant to Section 517 (1), Act No. 40/1964 Coll., Civil Code, as amended, if:
(a)the seller has not repaired or replaced the item;
b) the seller has not corrected or replaced the item in accordance with Section 623 (4) and (6) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,
c)the seller refused to remove the defect pursuant to Section 623 (2) of Act No. 108/2024 Coll. on Consumer Protection and on Amendments to Certain Acts, as amended,
d)the item has the same defect despite the repair or replacement of the item,
(e)the defect is of such a serious nature that it justifies an immediate discount on the purchase price or withdrawal from the sales contract, or
(f)the seller has declared, or it is clear from the circumstances, that he will not remedy the defect within a reasonable period of time or without causing serious inconvenience to the buyer.
7.10. The discount on the purchase price must be proportionate to the difference between the value of the item sold and the value that the item would have if it were free of defects.
7.11.The Buyer may not withdraw from the Purchase Contract pursuant to Clause 7.9 if the Buyer was involved in the occurrence of the defect or if the defect is negligible. The burden of proof that the buyer participated in the occurrence of the defect and that the defect is negligible lies with the seller.
7.12.If the contract concerns the purchase of several items, the buyer may withdraw from it only in relation to the defective item. In relation to other items, he may withdraw from the contract only if it cannot reasonably be expected that he or she will be interested in retaining other items without the defective item.
7.13.Upon withdrawal from the contract or part thereof, the Buyer shall return the item to the Seller at the Seller’s expense. The seller will ensure the removal of the item that was installed in accordance with its nature and purpose before the defect became apparent. If the Seller fails to remove the item within a reasonable period of time, the Buyer may arrange for the item to be removed and delivered to the Seller at the Seller’s expense and risk.
7.14.Upon withdrawal from the contract, the Seller shall return the purchase price to the Buyer no later than 14 days from the date of returning the item to the Seller or after proving that the Buyer has sent the item to the Seller, whichever comes first.
7.15.The Seller shall refund the purchase price to the Buyer or pay the Buyer a discount on the purchase price in the same manner as the Buyer used when paying the purchase price, unless the Buyer expressly agrees to another method of payment. All costs associated with payment are borne by the seller.
7.16.The Seller is not entitled to compensation for damage caused by normal wear and tear of the item and to compensation for the normal use of the item before withdrawing from the purchase contract.
VIII. Liability for defects in digital fulfillment
8.1.The trader shall be liable for any defect that the digital supply has at the time of its delivery and that becomes apparent within two years of its delivery, in the case of a digital supply that is supplied as a single transaction or as a set of individual transactions.
8.2.The trader shall remedy the defect in the digital performance within a reasonable period of time after the consumer has complained of the defect, free of charge and without causing serious inconvenience to the consumer, taking into account the nature of the digital performance and the purpose for which the consumer requested the digital performance. 
8.3.The Trader may refuse to remove the defect if removal is not possible or if it would incur disproportionate costs in view of all the circumstances, in particular the value that the digital performance would have without the defect and the seriousness of the defect. 
IX. Liability for defects in the service
9.1.The Seller shall be liable for any defect in the Service which the Service has at the time of its delivery and which becomes apparent within two years of the delivery of the Service.
9.2. When exercising rights arising from liability for defects in the service, the provisions of Art. VI of this Complaints Procedure
 
X. Final provisions
10.1. This Complaints Procedure forms an integral part of the General Terms and Conditions and the Privacy Policy and Instruction of this Website. Documents – General Terms and Conditions and Privacy Policy and Instructions of this Website are published on the domain of the Seller’s Website.
10.2. This Complaint Procedure is valid and effective at the moment of its publication on the Seller’s Website on 29.10.2024
 
 
 
 
 
 
 
 
PRIVACY POLICY AND COOKIE NOTICE
/ Privacy Policy & Instruction
provided by the controller to the data subject when collecting personal data from the data subject and instructions on cookies of the Online Store myhockeystick.eu /
 
I. Operator
 
1.1. The identity and contact details of the Controller are:
Business name: SCOREBLADE s.r.o.
Registered office: 9. mája 1484/55, Banská Bystrica 974 01, Slovak Republic
Registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, Entry No. 47481/S
IČO: 55 791 328
VAT NUMBER: 2122084536
VAT ID: SK2122084536
Bank account: SK02 0200 0000 0048 6325 1954
The Seller is a payer of value added tax
 
1.2. E-mail contact and telephone contact to the Operator is:
 
Email: [email protected]
Tel.: 00421914222664
 
1.3. Address of the Controller for sending documents:
 
SCOREBLADE s.r.o. , 9 mája 1484/55, Banská Bystrica 974 01, Slovak Republic
1.4.The operator hereby shall, in accordance with Article 13(1) and (2). Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.4.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC General Data Protection Regulation (hereinafter referred to as the “Regulation”), hereinafter in accordance with Act No. 18/2018 Coll. Act on Personal Data Protection and on Amendments to Certain Acts, as amended and in accordance with Act No. 452/2021 Coll. The Electronic Communications Act, as amended, provides the Data Subject – (Buyer) from whom the Operator (Seller) obtains personal data relating to him/her, with the following information, instructions and explanations:
 
II. References
 
2.1. These principles and instructions on the protection of personal data form part of the General Terms and Conditions published on the Seller’s Website.
2.2. Pursuant to §3, paragraph 1, letter n), of Act No. 102/2014 Coll., the Seller informs the consumer that there are no specifically relevant codes of conduct to which the Seller has committed to adhere to them, while a code of conduct means an agreement or a set of rules that define the conduct of the Seller who has committed to comply with this code of conduct in relation to one or more specific commercial practices,  or commercial sectors, if these are not provided for by law, regulation or other legal regulation or measure of a public authority) that the seller has undertaken to comply with, and the manner in which the consumer may become acquainted with them or obtain a copy thereof.
 
III. Personal data protection and use of cookies. Instruction and explanation of cookies, scripts, and pixels
3.1. The Website Operator provides the following brief explanation of the functionality of cookies, scripts and pixels: 
3.1.1.Cookies are text files that contain a small amount of information that is downloaded to your device when you visit a website. With this file, the website stores information about your actions and preferences (such as login, language, font size and other display settings) for a certain period of time, so that you do not have to re-enter them the next time you visit the website or browse its individual pages
A script is a piece of program code that is used to make a website function properly and interactively. This code will run on the operator’s server or on your device.
Pixels are small, invisible text or images on a website that are used to monitor website traffic. In order for this to happen, various data is stored via pixels.
3.1.2.Cookies are shared
Technical or functional cookies – ensure the proper functioning of the Controller’s website and its use. These cookies are used without consent.
Statistical cookies – The Operator obtains statistics on the use of its website. These cookies are only used with consent.
Marketing / Advertising cookies – Used to create advertising profiles and similar marketing activities. These cookies are only used with consent.
Performance cookies – collect information about how the site is used – which pages the visitor opens the most and whether they receive error messages from any site. These cookies do not store any information that allows the user to be identified.
3.2.How to control cookies:
3.2.1.You can control and/or delete cookies at your discretion – see page aboutcookies.org for details. You can delete all cookies stored on your computer or other device, and you can set most browsers to prevent them from being stored. 
3.3. The Controller’s website uses the following cookies:
All cookies used by the Controller can be found on the website https://www.cookieserve.com/ by entering the Operator’s web address https://www.myhockeystick.eu
Technical or functional cookies – the information is accessed by the Website Operator. Cookie duration 2 years.
Statistical cookies – the information is accessed by the Website Operator. Cookie duration 2 years.
Marketing and advertising cookies – the information is accessed by the Website Operator. Cookie duration 2 years.
3.3.1.Cookies made available to third parties:
Google Analytics, Google Ads: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For more information on privacy protection, please see https://support.google.com/analytics/topic/2919631?hl=sk&ref_topic=1008008
Facebook Pixels: Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland. For more information on privacy protection, please https://www.facebook.com/about/privacy/
 
IV. Processed personal data
 
4.1. The Operator processes the following personal data on its website: name, surname, residence, e-mail address, home phone number, mobile phone number, billing address, delivery address, data obtained from cookies, IP address.
 
V. Contact details of the Data Protection Supervisory Officer
 
5.1.The Controller has appointed a Data Protection Officer in accordance with Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Contact: 
Email: [email protected]
Tel.: 00421914222664
 
5.2. The Operator is also the Seller within the meaning of the term set out in the General Terms and Conditions of this Website.
 
VI. Purposes of processing the personal data of the Data Subject and the period of personal data processing
 
6.1.The purposes of processing the personal data of the Data Subject are in particular:
 
6.1.1. Recording, creating and processing contracts and client data for the purpose of concluding contracts with third parties.
 
6.1.2. processing of accounting documents and documents related to the Operator’s business activity.
 
6.1.3. compliance with legal regulations in connection with the archiving of documents and documents, e.g. according to Act No. 431/2002 Coll., the Accounting Act as amended and other relevant regulations.
 
6.1.4. activity of the Controller in connection with the fulfillment of the request, order, contract and similar institutes of the Data Subject.
 
6.1.5. Newsletters, marketing and similar advertising activities of the Operator. In the case of granting the consent of the Data Subject to the Operator for marketing and similar advertising activities.
 
6.2. The Controller shall store the personal data of the Data Subject only for the period necessary for the purpose of performing the contract and their subsequent archiving in accordance with the statutory deadlines imposed on the Controller by law. In the event that the Data Subject has consented to the sending of advertising emails and similar offers, the personal data of the Data Subject is processed for these purposes until the Data Subject withdraws his/her consent. However, for a maximum of 10 years.
 
VII. Legal basis for the processing of the Data Subject’s personal data
 
7.1 In the event that the Controller carries out the processing of personal data based on the consent of the Data Subject, this processing will be initiated only after the consent has been granted by the Data Subject.
 
7.2. In the event that the Controller processes the personal data of the Data Subject for the purposes of negotiating pre-contractual relations and concluding and performing the purchase contract, and the related delivery of goods, products or services. The data subject is obliged to provide personal data for the proper performance of the purchase contract, otherwise it is not possible to ensure performance. Personal data for a given purpose is processed without the consent of the data subject.
 
VIII. Recipients or categories of recipients of personal data
 
8.1.The recipients of the Data Subject’s personal data will be, or at least may be: 
 
8.1.1. statutory bodies or their members of the Controller.
 
8.1.2. persons performing work activities in an employment or similar relationship for the Operator. 
 
8.1.3. sales representatives of the Operator and other persons cooperating with the Operator in the performance of the Operator’s tasks. For the purposes of this document, all natural persons performing dependent work for the Operator on the basis of an employment contract or agreements on work performed outside the employment relationship shall be considered employees of the Operator.
 
8.1.4.The recipient of the Data Subject’s personal data will also be the Controller’s co-workers, business partners, suppliers and contractual partners, in particular: an accounting company, a company providing services related to the creation and maintenance of software, a company providing legal services to the Controller, a company providing advice to the Controller, companies ensuring the transport and delivery of products to buyers and third parties, marketing companies, companies operating social networks, companies providing payment gateways and other payment methods.
 
8.1.5. The recipients of personal data will also be courts, law enforcement authorities, tax authorities and other state authorities, if so provided by law. The personal data will be provided by the Controller to the given authorities and state institutions on the basis of and in accordance with the legal regulations of the Slovak Republic.
 
8.1.6.List of third parties – processors and recipients who process the personal data of the Data Subject:
 
Direct Parcel Distribution SK, s.r.o., with its registered office at Technická 7, 82104 Bratislava, Company ID No.: 35834498 – a third party providing transport services
 
General Logistics Systems Slovakia s.r.o., Budča 1039, 962 33 Budča, Slovak Republic – a third party providing transport services
 
STRIPE PAYMENTS EUROPE, LIMITED, C/O A & L Goodbody, Ifsc, North Wall Quay, Dublin, D01 H104, Ireland – Third Party Payment Gateway
 
GoPay s.r.o., Planá 67, 370 01 Planá, Czech Republic, Company ID: 26046768 – third party providing the payment gateway
 
IX. Information on the transfer of personal data to third countries and the period of their storage: 
 
9.1.Not applicable. The Controller does not transfer personal data of persons to third countries. 
 
X. Notice of the existence of the relevant rights of the Data Subject:
 
10.1.The data subject has, inter alia, the following rights, where:
 
10.1.1.Clause 10.1 is without prejudice to the other rights of Data Subjects.
 
10.1.2. The Data Subject’s right of access to data pursuant to Article 15 of the Regulation, which includes:
 
the right to obtain confirmation from the Controller as to whether the Data Subject processes personal data and, if so, to what extent. At the same time, if they are processed, they have the right to ascertain their content and request information from the Controller about the reason for their processing, in particular information about: the reason for their processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be provided, in particular in the case of recipients in third countries or international organizations, the expected period of storage of personal data, or,  if this is not possible, information on the criteria for its determination, on the existence of the right to request from the Controller the rectification of personal data relating to the Data Subject or their erasure or restriction of processing and on the existence of the right to object to such processing, on the right to lodge a complaint with a supervisory authority if the personal data have not been obtained from the Data Subject, any available information as to their source,  the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4). of the Regulation and, in these cases, at least meaningful information about the procedure used, as well as the significance and envisaged consequences of such processing of personal data for the Data Subject, about the appropriate safeguards under Article 46 of the Regulation regarding the transfer of personal data if the personal data is transferred to a third country or an international organization.
 
10.1.3. the right to be provided with a copy of the personal data that is being processed, subject to the condition that the right to be provided with a copy of the processed personal data must not have adverse consequences on the rights and freedoms of others.
 
10.1.4. the right of the Data Subject to rectification pursuant to Article 16 of the Regulation, the content of which is the right to: have the Controller rectify incorrect personal data relating to the Data Subject without undue delay. the right to complete incomplete personal data of the Data Subject, including by providing a supplementary statement of the Data Subject, the right of the Data Subject to erasure of personal data (the so-called “right to be forgotten”) under Article 17 of the Regulation, the content of which is:
 
10.1.5. the right to obtain from the Controller the erasure of personal data concerning the Data Subject without undue delay if any of the following reasons is met:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, the Data Subject withdraws the consent on the basis of which the processing is carried out, provided that there is no other legal basis for the processing of the personal data, The Data Subject objects to the processing of personal data pursuant to Article 21(1). of the Regulation and no legitimate grounds for the processing of personal data prevail or the Data Subject objects to the processing of personal data pursuant to Article 21(2). Regulation, personal data were processed unlawfully, personal data must be erased in order to comply with a legal obligation under the law of the European Union or the law of a Member State to which the Controller is subject, personal data were obtained in connection with the offer of information society services pursuant to Article 8(1). Regulation;
 
10.1.6. the right for the Controller, who has disclosed the personal data of the Data Subject, to take appropriate measures, including technical measures, with regard to the available technology and the costs of implementing the measures, to inform other controllers who carry out the processing of personal data that the Data Subject requests them to delete all references to such personal data, copies or replicas, while the right to erasure of personal data containing the rights under Article 17 (1) and (2) applies.  The Regulation does not arise if the processing of personal data is necessary:
 
10.1.7.na exercise of the right to freedom of expression and information.
 
10.1.8.na compliance with a legal obligation that requires processing under the law of the European Union or the law of a Member State to which the Controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.
 
10.1.9.for reasons of public interest in the area of public health in accordance with Article 9(2)(h) and (i) of the Regulation as well as Article 9(3). Regulation.
 
10.1.10.na the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89(1). of the Regulation, to the extent that it is likely that the right referred to in Article 17(1). the Regulation will make it impossible or seriously difficult to achieve the objectives of such processing of personal data; or to establish, exercise or defend legal claims;
 
10.1.11. the right of the Data Subject to restriction of the processing of personal data pursuant to Article 18 of the Regulation, the content of which is:
 
10.1.12. the right for the Controller to restrict the processing of personal data in respect of one of the following cases: the Data Subject challenges the accuracy of the personal data during the period enabling the Controller to verify the accuracy of the personal data, the processing of personal data is unlawful and the Data Subject objects to the deletion of the personal data and requests the restriction of their use instead, the Controller no longer needs the personal data for the purposes of processing,  but it is necessary for the Data Subject to establish, exercise or defend legal claims, the Data Subject has objected to the processing pursuant to Article 21(1). of the Regulation, until it is verified whether the legitimate reasons on the part of the Controller outweigh the legitimate reasons of the Data Subject;
 
10.1.13. the right that, in the event that the processing of personal data has been restricted, such restricted personal data processed may be processed only with the consent of the Data Subject or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State;
 
10.1.14. the right to be informed in advance about the lifting of the restriction on the processing of personal data;
 
10.1.15. the right of the Data Subject to comply with the notification obligation towards recipients pursuant to Article 19 of the Regulation, the content of which includes: the right for the Controller to notify each recipient to whom personal data have been provided of any rectification or erasure of personal data or restriction of processing carried out pursuant to Article 16, Article 17(1) and Article 18 of the Regulation, unless this proves impossible or requires disproportionate effort,  the right for the Controller to inform the Data Subject about these recipients if the Data Subject so requests;
 
10.1.16. the right of the Data Subject to data portability pursuant to Article 20 of the Regulation, which includes: the right to receive personal data relating to the Data Subject and provided to the Controller in a structured, commonly used and machine-readable format and the right to transmit such data to another Controller without being prevented by the Controller, if:
 
a) the processing is based on the consent of the Data Subject pursuant to Article 6(1)(a) of the Regulation or Article 9(2)(a) of the Regulation, or on a contract pursuant to Article 6(1)(b) of the Regulation, and at the same time
b) the processing is carried out by automated means, and at the same time:
 
10.1.17. the right to receive personal data in a structured, commonly used and machine-readable format and the right to transmit this data to another Controller without being hindered by the Controller, will not have adverse consequences for the rights and freedoms of others;
 
10.1.18. the right to transfer personal data directly from one controller to another controller, insofar as technically possible;
 
10.1.19. the right of the Data Subject to object under Article 21 of the Regulation, which contains:
 
10.1.20. the right to object at any time on grounds relating to the specific situation of the Data Subject to the processing of personal data concerning him/her that is carried out on the basis of Article 6(1)(e) or (f) of the Regulation, including objection to profiling based on these provisions of the Regulation;
 
10.1.21. in the event of the exercise of the right to object at any time on grounds relating to the specific situation of the Data Subject to the processing of personal data concerning him/her, which is carried out on the basis of Article 6(1)(e) or (f) of the Regulation, including objection to profiling based on these provisions of the Regulation, the right for the Controller not to further process the personal data of the Data Subject, unless he/she proves the necessary legitimate grounds for processing,  which override the interests, rights and freedoms of the Data Subject, or the grounds for establishing, exercising or defending legal claims
 
10.1.22. the right to object at any time to the processing of personal data concerning the Data Subject for the purposes of direct marketing, including profiling to the extent that it is related to direct marketing; however, if the Data Subject objects to the processing of personal data for direct marketing purposes, the personal data may no longer be processed for such purposes;
 
10.1.23.in relation to the use of information society services, the right to exercise the right to object to the processing of personal data by automated means using technical specifications;
 
10.1.24. the right to object, on grounds relating to the specific situation of the Data Subject, to the processing of personal data concerning the Data Subject, if the personal data are processed for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89(1). Except where the processing is necessary for the performance of a task for reasons of public interest;
 
10.1.25. the data subject’s right related to automated individual decision-making pursuant to Article 22 of the Regulation, the content of which is:
 
10.1.26. the right not to be subject to a decision which is based solely on automated processing of personal data, including profiling, and which produces legal effects concerning or similarly significantly affects the Data Subject, except in the cases provided for in Article 22(2). Regulation (i.e. except where the decision: (a) is necessary for the conclusion or performance of a contract between the Data Subject and the Controller, 
 
10.1.27. permitted by the law of the European Union or by the law of a Member State to which the Controller is subject, which also provides for appropriate measures to ensure the protection of the rights and freedoms and legitimate interests of the Data Subject, or (c) based on the express consent of the Data Subject.
 
XI. Information on the right of the Data Subject to withdraw consent to the processing of personal data:
 
11.1.The data subject is entitled to withdraw his/her consent to the processing of personal data at any time, without affecting the lawfulness of the processing of personal data based on the consent granted before its withdrawal.
The data subject is entitled to withdraw his/her consent to the processing of personal data at any time – in whole or in part. The partial withdrawal of consent to the processing of personal data may relate to a certain type of processing operation(s), while the lawfulness of the processing of personal data to the extent of the remaining processing operations will remain unaffected. Partial withdrawal of consent to the processing of personal data may relate to a specific purpose of personal data processing/certain specific purposes of personal data processing, while the lawfulness of personal data processing for other purposes will remain unaffected.
The right to withdraw consent to the processing of personal data may be exercised by the Data Subject in paper form to the address of the Controller registered as its registered office in the Commercial Register at the time of withdrawal of consent to the processing of personal data or in electronic form by electronic means (by sending an e-mail to the Controller’s e-mail address specified in the identification of the Controller in this document).
 
XII. Information on the right of the Data Subject to lodge a complaint with a supervisory authority:
 
12.1.The data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his/her habitual residence, place of work or place of the alleged infringement, if he/she considers that the processing of personal data concerning him/her is contrary to the Regulation, all without prejudice to any other administrative or judicial remedy.
The data subject has the right to have the supervisory authority to which the complaint has been lodged to inform him/her, as the complainant, of the progress and outcome of the complaint, including the possibility of bringing a judicial remedy under Article 78 of the Regulation.
 
12.2. The supervisory authority in the Slovak Republic is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, Slovak Republic. Tel. contact: +421 /2 3231 3214, Email: [email protected]
 
XIII. Information related to automated decision-making, including profiling:
 
13.1.Since the Controller does not involve the processing of the Data Subject’s personal data in the form of automated decision-making, including profiling referred to in Article 22(1) and (4). The Controller is not obliged to provide information pursuant to Article 13(2)(f) of the Regulation, i.e. information on automated decision-making, including profiling, and on the procedure used, as well as on the significance and expected consequences of such processing of personal data for the Data Subject. Not applicable.
 
XIV. Final Provisions
14.1. These Principles and Instructions on Personal Data Protection and Instructions on Cookies form an integral part of the General Terms and Conditions and the Complaints Procedure. Documents – General Terms and Conditions and the Complaint Procedure of this Website are published on the domain of the Seller’s Website.
14.2.This Privacy Policy comes into force and effect upon its publication on the Seller’s Website on 29.10.2024
 
 
 
To DOWNLOAD FORM to cancel contract HERE:
 
Form cancel contract
 
To DOWNLOAD FORM for WARRANTY HERE
 
 Warranty